第十九章适应 第五节 自虐式体验(1 / 2)

情与血 兰帝魅晨 1126 字 2022-10-16

琳青却不让他,打断了道,“既然做为店辛你没有出吭,…汇那么我想问你,品牌店顾客来买的是否包括相应价值的服务?。

“这当然,顾客就是我们的上帝嘛围观者多,这店主话自然不敢欠妥。

“那么我试了件衣服你的店员就怕顾客把衣服弄脏了赔不起,这种话想必不会是你店里的规矩吧?”

早前林青不提这些详细,只是女店员服务态度有问题要求见店主。围观的人这时不由议论,对那女店员先前的词都抱了别样看。

“顾客就是我们的上帝,这种话当然不对!,那店主了就责备那女店员,后者忙强调过去多少次见林青只看只试不买的事情。

“店主这间店没有不买不能试不能看不能碰的规矩,你我过去在这里没买过衣服跟你今天的服务态度恶劣有关系吗?我认为你的思维逻辑很奇怪,照这种逻辑如果我曾经买过衣服才能随便试穿随便看?那么现在看着听着的顾客没有在这里购买过的都不能试穿了?,

那女店员气的不知道什么。店主唯恐她错话语气就加重了呵斥她闭嘴。转而又忙解释绝对不是这样,只要是顾客,只要赏脸看的入眼店里的东西,不管是否购买都能随意试穿欣赏。因为顾客就是上。

就有看热闹来逛的女人插话本来就是这样,还有的语气激动的仿佛受了屈辱的是她自己般指责那女店员不对。

“既然老板明确了这些,那么今天的事情我就不走过错方了吧?”林青依然平静。丝毫没有显露任何胜利的得意。

“那当然?生这种事情非常抱歉,做为店主我个人有不可推卸的责任,在这里向你诚恳的声对不起,希望你能够接受我的歉

“店里内部管理的对错做为顾客我无权指责,道歉是应该的,也是必须的。互相尊重是做人最基本的准则,没道理无端由她谩骂这么久听不到一句认错的诚恳道歉,只是这道歉你不能代劳。语言是种精神伤害,是谁无端伤害他人,后果就应该由谁承担

那店主忙陪笑称是,打眼色示意那女店员道歉。后者却极不甘心,愣着就是不动。直到那店主语气严厉了,目光杀人似的着急了。那女店员才极不情愿的低着脸,又偏着头,蚊音似的了句“对不

林青晒然失笑,环顾周围看热闹的人群道“应该不会是我有意刁难吧?不如大家这种能否算是诚恳的道歉态度

“哪有这样道歉的”。

“就是啊。这妹妹多好的修养,刚才一直听她挖苦话都没回骂过一个字,现在明明是她错了竟然想用这种态度敷衍过关?这什么店啊,这样的店员能做生意吗?我是绝对不会来这种服务态度的店里买东西!”

那店主急忙表示今天的事情只是意外,关于今天的事情以后绝对不可能再生。又催促那女店员再道歉,必须拿出诚恳的态度。

那女店员又气又委屈的险些当场掉眼泪。

但还是摆正了些态度,重新了声对不起。

林青只是微笑看着她,不话。

看热闹的人却帮忙提意见根本不行,还有人教她应该怎么道歉才够。

那店主又忙催,这时眼里带上了近乎恳求的情绪。

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